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Preventive Maintenance

Q. I am a board member of a local homeowners association, and our community association manager recommends that we develop a preventive maintenance program. My question, what is a preventive maintenance program, what does it do, and what's included in the program? 

A. Your Association is fortunate to have a community association manager who is concerned for the "physical and financial health" of the Association.  Community Associations are a dynamic system of high density multi-unit buildings based on shared maintenance responsibility as defined by the Association legal documents.  A preventive maintenance program, sometimes referred to as a facilities or building maintenance program, is an all encompassing program dealing with the planning and administration of the association "physical" complex.  The program core is the ability to control the financial, administrative, and operational aspects of a community association through adherence to a well conceived preventive maintenance program.  One of the primary duties of the board is to protect, preserve, and enhance the value of the asset.  The asset is the community association facilities, or the project's physical plant.  Examples are the buildings which house residents, equipment, and recreational facilities, the grounds such as landscaping and turf areas, sidewalk, curbing, access drives and streets, and common area lighting, and security and emergency equipment such as fences and fire alarm system.

As associations age, the asset deteriorates: roofs require replacement, pools demand replastering, and access drives must be resurfaced.  The board is the primary policy making body responsible for the maintenance, administration, and financial well-being of the Association.  As such, it must plan for the ongoing maintenance and replacement of the "physical" plant in order to prevent large cash outlays all at one time.  A preventive maintenance program is a system of planning, implementing, administering, and evaluating the functions of all aspects of the association's physical plant operation.  The intent is to develop a program that provides a financial, administrative, and operational benefit to the Association, and obtains the longest possible life from the physical complex.  Organized and efficiently administered programs, contribute to a smooth running operation of the physical plant.  This in turn provides healthy and aesthetically pleasing housing for the homeowners.

A proper preventive maintenance program begins with a needs assessment of the physical plant, an analysis of the buildings, grounds, and equipment, followed by a needs prioritizing taking into account cost restraints, physical plant condition, and ability to coordinate the improvement process.  Next, a well planned program is initiated defining and establishing the objectives to be accomplished, taking into account the present condition of the physical plant, and future aspects such as energy costs, equipment replacement, inflation, and building structure deterioration. In addition, operational guidelines to follow are developed, the guidelines are implemented systematically, and then supervised and administered.  Finally, the program requires an ongoing evaluation to determine its effectiveness.  As the Association circumstances change during the years, the program will require procedure and guideline adjustments.

I hope this brief explanation answers your questions.

Mr. Fowler is a member of the Community Associations Institute and the Community Association Manager with Griswold Real Estate Management.

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